Support
Support without exposing client evidence.
The current Support Center is designed around local sanitization and explicit user-controlled handoff.
Current support workflow
Privacy-first troubleshooting.
- Generate a sanitized support bundle locally
- Copy a sanitized support request
- Open configured live troubleshooting when enabled
- Open the local support folder
- No automatic upload of assessment evidence, credentials, secrets or report contents
Support information is intentionally sanitized before sharing. Review the generated support request before you send or attach it.
COMING SOON
IT Audit Factory Support Assistant
The embedded support assistant is intentionally hidden from active use in the current Build Fix 10 line and should be presented as Coming Soon until the production support workflow is ready.
- Provider-neutral IT Audit Factory branding
- Explicit Send-only interaction
- Local sanitization/privacy controls
- No automatic client evidence or credential upload
Contact support
Send a product support request.
This static build includes a Netlify-compatible form. If you deploy somewhere else, connect the form to your preferred support endpoint.